Last Updated: 04/04/2024

Cancellation Policy


We operate on a 100% no refund policy, however you are able to change the date you wish to attend ensuring the value of the ticket is the same. Cancellations/changes will be charged at 100% if less than 48 hours’ notice is given. Any changes to your booking must be made at least 48 hours in advance in order to ensure you can transfer to another date. In this instance, a credit note will be issued valid for six months from the date of request.

Kids Policy

We can accommodate children strictly over the age of 6. Any children below that age will be refused entry to the screening. All movies that are suitable for kids will have a kids menu option available during checkout. Kids menus are strictly only available for children aged between 6 and 12. Children over the age of 12 need to purchase a standard option menu. Any children over the age of 12 or any adults who purchase a kids menu option will be required to purchase a full price ticket on the day.